AI safety classifier
Scores restaurants on cross-contamination risk using multi-signal inputs, menu data, staff-training markers, and kitchen-layout indicators.
Case Study · CONSUMER HEALTH · UK
Award-shortlisted trust-first restaurant discovery.
The story
77% of coeliacs report accidental gluten exposure when eating out. Nicola Gray, after deep field research with the coeliac community, wanted an app that rates restaurants on staff knowledge, labelling clarity, and cross-contamination safety, community-driven, trust-first. KUMO built the AI safety classifier and recommendation engine.
What we delivered
Scores restaurants on cross-contamination risk using multi-signal inputs, menu data, staff-training markers, and kitchen-layout indicators.
Coeliac-community reviews structured into safety-relevant signals, not generic star ratings.
Mobile app surfacing safe options nearby, filtered by sensitivity and confidence threshold.
No restaurant payment incentives, recommendations driven by safety signals, not paid placement.
Curated editorial alongside community contributions, designed for the coeliac and gluten-sensitive audience.
Shortlisted for Startup for Good 2026 and nominated for Women in Food and Drink 2026.
Highlights
FINTECH · YC S20 How KUMO built the first production version of Volopay, a YC S20 corporate-card fintech that's raised $30M and operates across 6 countries.
Read the story ->
B2B SAAS · OUR OWN PRODUCT How KUMO built and operates CampaignHQ, our own cloud-native email and WhatsApp marketing automation platform.
Read the story ->How KUMO built Equipp, the digital rental marketplace for Ralco Synergy, a 25-year IT hardware leader serving India's top tech companies.
Read the story ->We'll listen first, ask the right questions, and follow up with a clear proposal.