B2B + B2C rental marketplace
Catalogue, search, and rental-period pricing for laptops, peripherals, and gaming devices, one platform serving two distinct audiences.
Case Study · E-COMMERCE · B2B RENTAL
Rental marketplace for IT hardware.
The story
Ralco Synergy has been distributing IT hardware to India's top tech companies for 25 years. The next chapter needed to be digital-first, a rental marketplace serving SMB and individual customers. KUMO built Equipp as a production marketplace handling laptops, peripherals, and gaming devices for B2B and individual rentals, integrated with Ralco's existing distribution network.
What we delivered
Catalogue, search, and rental-period pricing for laptops, peripherals, and gaming devices, one platform serving two distinct audiences.
End-to-end order flows including security deposits, partial returns, damage assessment, and refund handling.
Connected to Ralco's existing 25-year distribution network for fulfilment, returns, and warranty workflows.
Real-time inventory across Ralco's hardware pool with reservation locks, overcommit prevention, and SKU-level availability.
Internal tools for Ralco's ops team, dispatch, returns, refurbishment routing, and device-condition scoring.
Pickup scheduling, condition checks, and refurbishment pipelines integrated into the rental lifecycle so devices re-enter inventory cleanly.
Highlights
"Impressed with their timely project completion, transparency, and honesty. They built our equipment rental platform end-to-end."
Nidhi Surekha
CEO, Equipp (Ralco Group)
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