WhatsApp-native customer channel
Buyers and agents communicate in WhatsApp, the channel they already use, with the platform's logic running behind it.
Case Study · REAL ESTATE · WHATSAPP AI
Antler-backed platform where buyers and agents communicate naturally.
The story
Property buyers in emerging markets already communicate on WhatsApp. Founder Fernando Arias van Oordt (Antler-backed) saw the opportunity to build a real estate SaaS where buyers chat naturally to get listings and book visits. KUMO built the WhatsApp-native real estate platform.
What we delivered
Buyers and agents communicate in WhatsApp, the channel they already use, with the platform's logic running behind it.
Handles property inquiries, buyer qualification, and visit booking in a conversational flow.
Real-time dashboard for agents to manage listings, conversations, and pipeline from a single surface.
One-to-many listing distribution across buyer cohorts and matched profiles, without manual broadcast.
Automated booking, reminders, and follow-up, with agent override when human judgement matters.
Architected for scale from day one, Antler-backed founder with regional growth ambitions across LatAm.
Highlights
Services
Web, mobile, and platform software, with AI built in.
→ Web & Mobile DevelopmentProduction web and mobile for teams ready to scale.
→ Product Design (UX/UI)UX research, product flows, and UI, built by the same team.
→ AI Product & PlatformProduction AI products and platforms, built to last.
→
REAL ESTATE · UK How KUMO built SmartMove, a UK real estate platform with real-time multi-party transaction tracking.
Read the story ->
B2B SAAS · OUR OWN PRODUCT How KUMO built and operates CampaignHQ, our own cloud-native email and WhatsApp marketing automation platform.
Read the story ->How KUMO designed and built a mobile financial-health platform for Indonesian users, connecting identity verification, credit-bureau data, privacy controls, payments, and personalised recommendations into one staged journey.
Read the story ->We'll listen first, ask the right questions, and follow up with a clear proposal.